HospitalityCountertopHospitality platform

Countertop terminal

Sits by the register on a power lead and a network cable.

Provisional device — pending confirmation

5 guides for this device

Setup

Receipts show yesterday's date, or the batch closes at the wrong time. Reset the terminal clock.

A download refreshes the terminal's settings from the processor. It's the first fix for most odd behaviour.

A connection error at the moment of sale is usually the network, not the terminal. Three checks in order.

Chip inserts fail but swipes still work. Usually a dirty or worn reader slot, occasionally a card.

An open batch means yesterday's sales haven't been sent for funding. Here's how to close it by hand.

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