HospitalityCountertopHospitality platform

Countertop + PIN pad

Terminal at the till with a separate customer-facing PIN pad.

Provisional device — pending confirmation

4 guides for this device

Setup

Receipts show yesterday's date, or the batch closes at the wrong time. Reset the terminal clock.

A download refreshes the terminal's settings from the processor. It's the first fix for most odd behaviour.

A connection error at the moment of sale is usually the network, not the terminal. Three checks in order.

Chip inserts fail but swipes still work. Usually a dirty or worn reader slot, occasionally a card.

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